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TLR The Laundry Room knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting www.tlrthelaundryroom.com, you are accepting the practices described in this Privacy Notice.

Terms & Conditions



Welcome to the TLR THE LAUNDRY ROOM, website located at www.tlrthelaundryroom.com (the "Site” “We", "Us", "Our") and thank you for considering our products and services. Please read these terms carefully. Your use of the Site constitutes your agreement to these terms. TLR THE LAUNDRY ROOM reserves the right to make changes to the Site and to these Terms of Use from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting the Site, you agree to accept any such changes.

MERCHANDISE AVAILABILITY
TLR THE LAUNDRY ROOM prides itself in providing exclusive, quality merchandise online. Some featured items may be available only in limited quantities or only while supplies last. Once an item is out of stock, we will attempt to remove the item promptly from display on www.tlrthelaundryroom.com. Display of an item on www.tlrthelaundryroom.com is not a guarantee that the item is currently in stock or that it will be available on our website when you visit again. If you are unable to locate a particular item that caught your attention on a previous visit to the Site or if you have any questions concerning the availability of a particular item, please contact service@tlrthelaundryroom.com, we will fulfill your requests whenever possible.


RETURNS & CANCELLATIONS
TLR THE LAUNDRY ROOM stands behind the quality and performance of all our products. TLR THE LAUNDRY ROOM does not accept any returns of products sold on www.tlrthelaundryroom.com. TLR THE LAUNDRY ROOM will only accept cancellations of your order before midnight Eastern Standard Time if the order is placed after 10:30 am that same day.

In store refunds will be handled according to our store's policies. Please email us at service@tlrthelaundryroom.com, to request a copy of our store's policies.


WARRANTIES
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT USE OF ANY SERVICE OFFERED BY US IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT MAKE ANY WARRANTY THAT OUR SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT ANY SERVICE OFFERED BY US WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF ANY SERVICE OFFERED BY US OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH ANY SERVICE OFFERED BY US. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF ANY SERVICE OFFERED BY US IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE DO NOT MAKE ANY WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH US OR FROM ANY SERVICE OFFERED BY US OR ANY TRANSACTIONS ENTERED INTO BY USE OF OR THROUGH ANY SERVICE OFFERED BY US. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US, OR THROUGH ANY SERVICE OFFERED BY US, SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

PRODUCT INFORMATION AND DESCRIPTIONS -- WE ATTEMPT TO BE AS ACCURATE AS POSSIBLE. WE DO NOT WARRANT THAT PRODUCT DESCRIPTIONS, SPECIFICATIONS OR OTHER CONTENT OF THIS SITE ARE ERROR FREE, ACCURATE, COMPLETE, RELIABLE, OR CURRENT. IF A PRODUCT OFFERED OR SOLD BY US IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT IN UNUSED CONDITION IN ACCORDANCE WITH OUR RETURN POLICY.

LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL WE OR OUR PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR THE INABILITY TO USE ANY SERVICE OFFERED BY US, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS ENTERED INTO BY MEANS OF OR THROUGH ANY SERVICE OFFERED BY US, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ALSO AGREE THAT WE SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU, OR TO ANYONE, FOR THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR ARISING FROM USE OF ANY SERVICE OFFERED BY US. IF YOU ARE DISSATISFIED WITH ANY SERVICE OFFERED BY US YOUR EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE WITHOUT REFUND OF ANY KIND WHATSOEVER.


CARE GUIDE DISCLAIMER
The TLR The Laundry Room website (including Care Guide and Energy Saving Tips) presented in this website, (collectively "the Website") is provided "as is" and for informational purposes only. The Website is general in nature. It may not necessarily be correct, accurate, or reliable, and it may not apply to your specific situation. To the maximum extent permitted by applicable law, TLR The Laundry Room LLC (the "Company") disclaims all warranties, either express or implied or otherwise, including, but not limited to, implied warranties or merchantability and fitness for a particular purpose, with regard to the Website or the efficacy or safety of the information contained in the Website.

To the maximum permitted by applicable law, in no event will the Company, its affiliates, owners, directors, or officers, be liable for any special, incidental, indirect, consequential or punitive damages whatsoever arising from or in any way related to the use of or inability to use the Website, even if the company or an authorized representative of the company has been informed, is aware or should have been aware of the possibility of such damages. Because some states and jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, the above limitations and exclusions may not apply to you.

MERCHANDISE DISPLAY
TLR THE LAUNDRY ROOM will make every reasonable effort to display its merchandise on the Site as accurately as possible. Unfortunately, various factors, including the display and color capabilities of your computer monitor, may significantly affect what you actually see on your screen. TLR THE LAUNDRY ROOM is not responsible for the display of any color, texture or detail of its merchandise on your computer screen and cannot guarantee the accuracy thereof.

COPYRIGHT AND TRADEMARKS
The entire content (images and text) of TLR THE LAUNDRY ROOM is copyrighted and may not be reproduced, published, broadcast, posted, modified, transmitted, displayed, distributed, downloaded or otherwise used except as provided herein without the express written permission of TLR The Laundry Room LLC.

All TLR THE LAUNDRY ROOM trademarks, trade names, service marks, service names, product names, and intellectual property, whether or not delineated in large print or with trademark symbols or in any other fashion, are trademarks and/or intellectual property of TLR The Laundry Room LLC. or other owners that were granted the right to use such intellectual property. The unauthorized use of the trademarks or any other intellectual property of TLR The Laundry Room LLC or of its affiliated companies is expressly prohibited.

NONCOMMERCIAL USE
This website, its contents and sales of merchandise through the use of this website are intended solely for the personal, noncommercial use of our clients. You may download or copy the content displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. Merchandise is not offered for resale.

USER COMMENTS
Any comments, suggestions, ideas, materials and other submissions ("User Comments") that you send to TLR THE LAUNDRY ROOM are provided on a non-confidential basis. By submitting User Comments, you are granting TLR THE LAUNDRY ROOM an irrevocable and unrestricted license for any purpose whatsoever, including use, reproduction, publication, broadcast, posting, modification, transmission, display, and distribution. However, because we value the trust that you have placed in us, we will not use any of your personal information (name, etc.) in connection with your User Comments without your consent. For further information regarding TLR The Laundry Room's protection of your personal information, please see our Privacy Statement.

You agree that no User Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You further agree that no User Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any User Comments you make.

LINKS TO OTHER WEBSITES
When you access a non-TLR THE LAUNDRY ROOM website, please realize that it is independent of us. Linking to any off-site pages is at your own risk. TLR THE LAUNDRY ROOM makes no warranties or representations about any non-TLR THE LAUNDRY ROOM website and has no responsibility for such websites or their content. In addition, certain third party sites may also provide links to TLR THE LAUNDRY ROOM Site. None of such links should be deemed to imply that TLR THE LAUNDRY ROOM endorses such third party sites or any content therein.

By accessing the Site, each user also agrees not to use TLR THE LAUNDRY ROOM to post or transmit any offensive, harmful, unlawful, threatening, libelous, defamatory, obscene, abusive, hateful, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or would otherwise violate the law. TLR THE LAUNDRY ROOM reserves the right to take such action as it deems appropriate in cases where TLR THE LAUNDRY ROOM websites are used to disseminate such materials.

PRICING
Prices displayed on TLR THE LAUNDRY ROOM are quoted in U.S. currency and are valid and effective only in the United States. Prices are subject to change at any time.

WASHING AND DRYING INSTRUCTIONS
All of the washing and drying tips, and videos found on TLR THE LAUNDRY ROOM website are based on basic principles of textile and fiber science. Variances may occur when washing or drying such as slight changes in color, texture, and complications from zippers, buttons and fasteners. We have also encountered incorrectly labeled fabric care tags from the manufacturer and other complications from improper manufacturing.


PRIVACY POLICY STATEMENT
TLR THE LAUNDRY ROOM TAKES PRECAUTIONS WITH CUSTOMER INFORMATION AND PERSONAL DATA. TLR THE LAUNDRY ROOM values its users and respects your privacy.

TLR THE LAUNDRY ROOM collects information about you through our Website in an effort to fulfill orders for TLR THE LAUNDRY ROOM products, improve your online experience and to communicate with you about TLR The Laundry Rooms’ products, services and promotions Neither your name nor anything personal information about you is sold or shared with any non-affiliated company or agency, provided, however, TLR THE LAUNDRY ROOM may share your information under certain circumstances with businesses TLR THE LAUNDRY ROOM works with to help the Website function as described in greater detail below. This Privacy Policy describes the personal information TLR THE LAUNDRY ROOM collects about you, why TLR THE LAUNDRY ROOM collects it, how TLR THE LAUNDRY ROOM uses it, how TLR THE LAUNDRY ROOM protects and stores it, and when TLR THE LAUNDRY ROOM shares it with third parties. This Privacy Policy also describes the choices you can make about how TLR THE LAUNDRY ROOM collects and uses certain parts of that personal information and how you can change or delete your personal information.

By accessing this Website www.tlrthelaundryroom.com, you acknowledge the Website Privacy Policy and agree to be bound by the terms thereof and the Terms of Use set forth on the Website. If there is anything you do not understand please email any inquiry to service@tlrthelaundryroom.com, if at any time you do not agree to this Privacy Policy, please do not use this Website.

This Website is operated by TLR The Laundry Room LLC. ("TLR"), the owner of the trademark TLR THE LAUNDRY ROOM and other trademarks (the “Marks”). “Website” means the website located at www.tlrthelaundryroom.com, any subsequent URL which may replace this Website, and all associated websites, URLs and micro sites. "You/your" means you as a user of the Website. “User” means all users of this Website. TLR The Laundry Room offers this Website, including all information, tools and services available from this Website, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of this Website constitutes your agreement to this Privacy Policy.

TLR The Laundry Room reserves the right to change or update this Privacy Policy by posting such changes or updates to the Website. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. You should review any such changes or updates and check the Website from time to time to be sure you understand all terms and conditions, agreements and policies of the Website and are in compliance with them. You can tell if the Privacy Policy has changed by checking the last modified date that appears at the end of this Privacy Policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof. However, if you have signed up for an email list or account on the Website, you will be provided with an email notice of changes to this Privacy Policy. If we change this Privacy Policy in a material manner, we will let you know via email and/or a prominent notice on our Website, prior to those changes taking effect.

1. Types of Information Collected

We will ask you for certain kinds of personal information to provide the services you request. This information includes:

Your Account - You have the opportunity to create a personal shopping account with TLR. This account allows you to shop faster and easier, and to check on order status and history. Using your user name and a password of your choice, you may access your account online at any time to add, delete, or change information. In creating this account, you authorize TLR The Laundry Room to store your name, address, email address, telephone number and other personal information that you may provide such as your birth date, and gender. Each of these options is for your convenience only, and the information provided by you is not used for any purpose other than to as outlined in this Privacy Policy. If you ever use a public computer to visit the "My Account" section of the Website, TLR The Laundry Room strongly encourages you to log out at the conclusion of your session.

Email List - When you create an account with TLR The Laundry Room or otherwise visit the Website, you will be given the option to be added to the TLR The Laundry Room email list. Whether or not you select this option, your personal information will never be shared with or sold to anyone. Subscriptions to the email list can be cancelled at any time as described in the following paragraph.

Subscription Options- You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive e-mails from TLR The Laundry Room you may click on the unsubscribe link at the bottom of any email communication sent by us.

Payment - You can shop at www.tlrthelaundryroom.com with confidence. We have partnered Elavon, a leading payment gateway since 2008, to accept credit cards and electronic check payments safely and securely for our customers.

The Elavon gateway manages the complex routing of sensitive customer information through its electronic check and credit card processing networks. The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Elavon Privacy Policy [link to https://www.elavon.com/security-center/elavon-security/emv.htm]

Emails to Customer Service/Participation in Promotions or Surveys, if you email TLR The Laundry Room’s Customer Service center or participate in one of TLR’s promotions or user surveys, TLR The Laundry Room may ask for additional information, such as your age, interests or product preferences.

2. Use of Your Personal Information


TLR The Laundry Room uses the information we collect for various purposes, including to:

• complete your purchase transactions
• provide the services you request
• keep you informed about the status of your orders
• identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• notify you of product recalls or provide other information concerning products you have purchased
• improve TLR’s merchandise selections, customer service, and overall shopping experience
• communicate with you by email, postal mail, telephone, text message, or other means with your consent


3. Sharing Information with Third Parties

3.1 TLR The Laundry Room does not share, sell or trade your personal information gathered online with any third parties, except with your consent, as described herein, or as outlined in promotional event details. TLR The Laundry Room does not contribute to or participate in cooperative databases, which give other companies access to such personal information.

3.2
TLR The Laundry Room may provide access to your personal information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit TLR The Laundry Room legal liability and protect TLR The Laundry Room’s rights or to protect the rights, property or safety of visitors of this Website or the public.

3.3 TLR The Laundry Room may also disclose your personal information to outside companies that help TLR The Laundry Room bring you the products and services TLR The Laundry Room offers. For example, TLR The Laundry Room may work with third parties to: (a) manage a database of customer information; (b) assist TLR The Laundry Room in distributing e-mails; (c) assist TLR The Laundry Room with direct marketing and data collection; (d) provide TLR The Laundry Room data storage and analysis; (e) provide fraud prevention; (f) provide customer service and (g) other services designed to assist TLR The Laundry Room in maximizing our business potential. TLR The Laundry Room requires that these outside companies agree to keep all information shared with them confidential and secure and to only use any of your personal information to perform their obligations to TLR The Laundry Room.

3.4 Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

3.5 In addition, in the event that TLR The Laundry Room goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. By using the Website, you consent to such transfer to an acquirer of or successor to our business. You will be notified via email and/or a notice on the Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Non-Personally Identifiable Information

4.1 Several of the functions on the Website use cookies. A cookie is a small piece of information sent by a website that is saved on your hard drive by your computer's browser. Cookies help TLR The Laundry Room remember you when you return to the Website. Cookies also hold information to personalize and enhance your experience and to gather website statistical data, such as which pages are visited, what is included in your shopping cart, the Internet provider's domain name and the addresses of the sites visited immediately before coming to and immediately after leaving the Website. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets TLR The Laundry Room trace your "clickstream" activity (i.e., the paths taken by users of the Website as they move from page to page) to enable TLR The Laundry Room to better serve its customers by revealing which portions of the Website are the most popular. Cookies contain absolutely no personal information. You may disable cookies on your browser. Please review your browser's instructions for doing so.

4.2 TLR The Laundry Room may also use "pixel tags" which are tiny graphic images, on the Website. Pixel tags help TLR The Laundry Room analyze users’ online behavior and measure the effectiveness of the Website and TLR The Laundry Room’s advertising and marketing. TLR The Laundry Room works with service providers that help TLR The Laundry Room track, collect, and analyze this information. TLR The Laundry Room may also use other analytical tools to evaluate site performance through the use of aggregated data, which contain no personal information.

4.3 Pixel tags or other analytical tools that TLR The Laundry Room may use on the Website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. TLR The Laundry Room may also track certain information about the identity of the web site you visited immediately before coming to the Website. TLR The Laundry Room does not otherwise track any information about your use of other websites.

4.4 Pixel tags, cookies and/or other analytical tools in TLR’s emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from TLR The Laundry Room.

4.5 TLR The Laundry Room may also work with businesses that use tracking technologies to deliver advertisements on TLR The Laundry Room’s behalf across the Internet. These companies may collect information about your visits to the Website and your interaction with our advertising and other communications, but no personal information is shared with them.

4.6 TLR The Laundry Room may combine the information collected through cookies, pixel tags and other analytical tools with other information TLR The Laundry Room may have collected from you. This information may be used to improve our Website, to personalize your online experience, to help TLR The Laundry Room deliver information to you, to determine the effectiveness of advertising, and for other internal business purposes.

4.7 Our Website does not presently respond to Do Not Track signals. TLR The Laundry Room does engage in online behavioral advertising on third party websites, which is sometimes referred to as “retracking” or “tracking”, and through this process information about the pages you visit on the Website is used to display ads for TLR The Laundry Room products on third party websites. This information may identify your browser but does not disclose personal information.

5. Your Security

5.1 TLR The Laundry Room goes to great lengths to keep your personal information private and safe. TLR The Laundry Room takes appropriate physical, electronic and administrative steps to maintain the security and accuracy of personal information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. In addition, it is TLR The Laundry Room’s policy to never send your credit card number via e-mail. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

5.2 To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-128 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

5.3 Unfortunately, despite TLR The Laundry Room’s best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While TLR The Laundry Room will use every reasonable means to ensure the security of information you transmit through the Website, TLR The Laundry Room cannot guarantee that such information will not be intercepted by third parties. TLR The Laundry Room will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.


6. Links to Other Websites

6.1 While visiting the Website, you may link to websites operated by third parties or you may have come to the Website using a link found in another website. This does not mean that TLR The Laundry Room endorses these websites or the goods or services they provide. TLR The Laundry Room does not make any representations or warranties about any website that may be linked to the Website. Such other websites are independent from TLR The Laundry Room and TLR The Laundry Room has no control over, or responsibility for, their information, products or activities.

6.2 In addition, TLR The Laundry Room’s privacy practices may differ from those of these other websites. If you provide personal information at one of those websites, you are subject to the privacy policy of the operator of that website, not the TLR The Laundry Room Privacy Policy. Please make sure you understand the other website's privacy policy before providing personal information.

7. "Spoofing" And "Phishing"
A common Internet scam is known as "spoofing" or "phishing." This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that TLR The Laundry Room will NEVER send you an email requesting you to verify credit card, bank information, or any other personal information. If you ever receive an email that appears to be from TLR The Laundry Room requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to TLR The Laundry Room at service@tlrthelaundryroom.com as TLR The Laundry Room will investigate instances of possible Internet fraud.

8. Children and Privacy
The Website is not meant for children. By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of you minor dependents to use this Website.

TLR The Laundry Room will not knowingly collect any personal information from children under the age of 13 without verified parental consent. TLR The Laundry Room will remove from its files any personal information of anyone TLR The Laundry Room discovers to be under 13 years old. TLR The Laundry Room’s online contests or sweepstakes are restricted to entrants who are at least 18 years old. TLR The Laundry Room is concerned about the safety of children when they use the internet, and understands that children may not understand all the provisions of TLR The Laundry Rooms’ Privacy Policy or make informed decisions about the choices that are made available to adult users of the Website. TLR The Laundry Room encourages parents and guardians to spend time with their children online and to be familiar with the sites their children visit.

9. Disclosure for Legal Purposes
You hereby authorize TLR The Laundry Room to disclose any of your personal information pursuant to judicial and administrative proceedings, and in connection with law enforcement activities and as otherwise may be permitted by law, to law enforcement or government agencies if TLR The Laundry Room believes the disclosure is necessary or appropriate. You also authorize TLR The Laundry Room to disclose information if TLR The Laundry Room believes the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put TLR The Laundry Room at risk for liability.

10. Notification Procedures.
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email, written or hard copy notice, or through conspicuous posting of such notice on the Website, as determined by TLR The Laundry Room in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

11. Non-Confidential Information
Except for information necessary to place an order, TLR The Laundry Room does not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to TLR The Laundry Room will be considered non-confidential, and by submitting the same, you are giving TLR The Laundry Room absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, TLR The Laundry Room will not use your name unless TLR The Laundry Room is required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless TLR The Laundry Room first obtains your permission.

12. Assignment
TLR The Laundry Room may freely assign this Privacy Policy or any of its rights and/or obligations hereunder.

13. Governing Law and Forum
TLR The Laundry Room is a South Carolina-based corporation. This Privacy Policy shall be governed by the laws of the State of South Carolina. Any disputes arising in relation hereto shall be resolved exclusively in the courts sitting in Greenville County, SC, and by using the Website or otherwise agreeing to be bound by this Privacy Policy, you are consenting to exclusive jurisdiction therein.

14. Retention Period
We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using the services); The length of time we have an ongoing relationship with you as our customer; Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions or communications for a certain period of time before we can delete them).

15. Contact
If you have any questions about your privacy or security at the Website, if you would like to review or modify the personal information obtained and stored through the Website, or request the deletion of your personal information, please send an email to service@tlrthelaundryroom.com with the subject line “Privacy Policy” and include your name and the address in the message.



Shipping Policy



Shipping within the United States

All domestic orders are shipped via FedEx and UPS. TLR The Laundry Room ships to any street address in the United States, including Alaska and Hawaii for an additional air shipping cost. TLR The Laundry Room does not ship to PO Boxes or APO addresses within the United States. All orders ship within 7 to 10 business days.


Free Shipping
TLR The Laundry Room provides free FedEx Ground Shipping within the contiguous United States for orders valued over $50.

This offer can be redeemed in conjunction with promotions and discounts. The subtotal before tax must be over $50 after the promotional code is applied for Free Shipping to apply.

Expedited Shipping
TLR The Laundry Room provides expedited shipping options by FedEx & UPS during the checkout process.

Domestic Order Status
To check the status of your order, or to track your package, please log in to your www.tlrthelaundryroom.com account here.

If you placed your order as a Guest, a shipping confirmation will be sent to the email address provided. To track your package, please email Customer Service at: service@tlrthelaundryroom.com

We appreciate your concern for our product authenticity and continued support.